Shipping Policy
Delivery Coverage
Mac Impianti provides comprehensive shipping services throughout Singapore. We handle the delivery of all solar equipment, from individual panels to complete solar system components, with the utmost care and professionalism.
Shipping Process
- Free delivery service within Singapore
- Professional handling of solar equipment
- Delivery available Monday through Friday
- No minimum order requirement
- All products shipped from our Singapore warehouse
Delivery Timeline
Standard Delivery
- Processing time: 1-2 business days
- Delivery time: 2-3 business days
- Total estimated time: 3-5 business days
For large commercial solar systems or bulk orders, our team will contact you to arrange a specific delivery schedule that accommodates your installation timeline.
Order Tracking
Once your order is processed and shipped, you will receive:
- Order confirmation email
- Shipping confirmation with tracking details
- Real-time tracking updates
For any shipping inquiries, please contact our customer service team:
- +65 8247 1818
- ask@mac-impianti.com
- 4B Boon Tiong Rd, Singapore 165004
Special Handling
Solar panels and equipment require specialized handling during transport. Our delivery process includes:
- Professional packaging materials
- Impact-resistant containers
- Specialized loading/unloading procedures
- Quality inspection before delivery
Important Notes
- Please inspect all deliveries upon arrival
- Document any visible damage before signing
- Report any issues within 24 hours
For detailed information about returns, please refer to our Returns Policy.